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James Tasker was unbelievably helpful. He is a great representative of the company. I am in the process of moving my mother down to assisted living in Bethesda Maryland from NJ. I discovered yesterday that her current scooter does not work and is too old to fix. James worked with me by phone while I was driving down the turnpike to choose and order a new scooter for my mother and to ensure it was delivered in time for her arrival at the assisted living facility. Just outstanding customer service by James.

I also want to point out the excellent delivery service by Ray Rossman. He was prompt, courteous and took the time to adjust the new scooter to conform with the settings of the old scooter so my mother would be immediately comfortable using it. Thanks Ray.

erohtp 1962

Purchased a Scooter Feb. 2024

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From Nancy Ashland Zack M. Arrived on time, introduced himself from Freedom Mobility Solutions, and began demonstrating the Pride Go Go Elite scooter. Zack did a great job and I appreciate his assistance in helping how to use the scooter. Thank you.

Susan A.

Purchased a Scooter Jan. 2024

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First of all, we went to the Hanover Showroom after making sure they had the scooters we wanted on site. Lisa was wonderful. She spent a lot of time with us and allowed us to try everything we wanted before purchasing. We drove a short distance outside to the truck and practiced loading it. Between the 2 of us, we were able to see that we will be able to get our scooters in the back just fine and that we will have no problem operating them. Today, Quan delivered our scooters to us. He gave us a wonderful orientation, and guided us through getting the scooters in their allotted places in our garage. He was knowledgeable, courteous and very likeable. All in all, this is one of the best purchase experiences we have ever had. Highly recommend!

Kathy S.

Purchased a Scooter Dec. 2023