7271 Park Circle Drive

Suite 100, Hanover, MD 21076

(443) 445-3518

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Mon-Fri: 10-4 Sat: 10-3

By appointment only.

Common Stairlift Maintenance Concerns

The Freedom Mobility

Difference

I can't thank Kelly and her staff enough for how helpful and caring they have been during my mother's recovery. It is obvious that they have the client's best interests in mind. I highly recommend this company!
- Jill Layton Alperstein
Customer

If you have trouble getting up and down the stairs in your home, then a stairlift could be just the solution you need. We’ve worked with a number of customers over the years at our Maryland stairlift store and have learned the ins and outs of how to keep them running smoothly. Today we wanted to take some time to talk about some of the common maintenance issues we see with stairlifts.

stairlift moblity equipment install maintenance

Check Your Key Switch

If you find that your stairlift won’t turn on, then the first thing you should do is check and make sure that your key switch didn’t accidentally get set to off. The location of the switch will vary from model to model, though most can be found on either the chair armrest or the lower front cover.

Make Sure You’ve Got Power

This may seem obvious, but you’d be surprised how many times we’ve gotten calls about “malfunctioning” stairlifts, only to find that they weren’t plugged in properly. You’ll want to make sure that your chair is actually plugged in, and if it is, test something else out in the socket. The socket could be faulty, or your plug could be faulty. Testing something else will help you diagnose the problem.

Your Battery Disconnect Switch

The battery disconnect switch is the main shut off for the stairlift. It provides an emergency shutdown, but if it is engaged prematurely, it could be the issue. The location of the battery disconnect switch varies from model to model but can usually be found in a place that won’t be knocked into easily. Just make sure it’s not set to “off” and you should be good to go.

Error Codes

In our Maryland stairlift store, many of our models come with a diagnostic display. If something goes wrong with the lift it will display an error code. One quick consultation of your owner’s manual can tell you what that code means. If you have trouble interpreting the code, or if you’ve lost your owners manual, you can always bring it into Freedom Mobility.

We’re Here to Help!

When your stairlift isn’t working properly you may find yourself stranded in one area of your house. You shouldn’t be restricted in your own home. If you’re having trouble with your stairlift, or if you have any questions, don’t let the problem linger. Either give Freedom Mobility a call or stop by our Maryland stairlift store today. Our team of mobility experts is always ready to assist you in any way possible.